Board and Committees

2018 CQI Board of Directors

President, Terry Terry

Terry has over 40 years of experience as an executive producer, creative director, communications consultant, and business owner. He is the founder and president of MessageMakers. Over his career, Terry and MessageMakers have been recognized with over 200 awards for “experiences that transform” in service to clients such as Harley-Davidson, General Motors, Herman Miller, Business Leaders for Michigan, Michigan Economic Development Corporation, Roberts Sinto, Indian Trails, Two Men and a Truck, the American Red Cross, and many more. He has produced programs internationally in Africa, Asia, Europe and South America, and has worked extensively in areas including instructional design, video production, event production, design, branding, and public engagement.
Terry’s intensity of purpose and drive for measurable results produce remarkable transformation in the work he conducts, as he leads team members to dialogue, discover, dream, design, and deliver solutions.
He has served as a catalyzing force in the revitalization of Lansing’s Old Town historic commercial district and, as such, received a special tribute from the governor of the State of Michigan, recognizing him as someone who “has worked diligently to help guide Old Town along the road to revitalization … and is precisely the type of citizen that this city and country needs.” As an artist, he has received awards from the Michigan Council for Arts, the Michigan Association of Community Arts Agencies, and ArtServe Michigan. His public contributions include service as the president of the Michigan Institute for Contemporary Art and an appointment to the Michigan Film Office Advisory Council.
Terry earned a B.A. in Policy Sciences from James Madison College at Michigan State University, and an M.A. in Instructional Development and Technology from its College of Education.

Treasurer, Cathy Adcock

Cathy is a CPA with over 35 years of financial management experience. The first half of Cathy’s career was in public accounting, which gave her the opportunity to work across a broad spectrum of businesses. Much of that work was as a consultant for small to medium-sized organizations, advising on matters of finance, tax, and systems. Since then, her role has been as CFO, affording her greater hands-on opportunities as part of strong executive management teams. All of her CFO positions have been in the nonprofit sector, including Make A Wish Foundation of Michigan, Capital Area United Way, and United Way for Southeastern Michigan. Currently, Cathy has her own practice providing CFO services to nonprofit organizations on an as-needed, contract basis.

Cathy’s roles as CFO have given her significant experience in strategically leading the financial management of organizations. Much of her work has been focused on process improvement and the development of policies and procedures, with an emphasis on strong internal controls and efficiencies. Operationally, she has helped to lead organizations through significant restructurings and downsizing. She works side-by-side with senior teams and Boards to make their organizations better.

Cathy holds an undergraduate degree in Accounting from Ball State University, and a Master of Public Administration (with a concentration in Nonprofit Leadership) from Western Michigan University. She is a CPA licensed in the State of Michigan.


Eric Budd

Eric is the Improvement Coordinator at Peaker Services, Inc. Peaker is a successful, 47-year old company based in Brighton, MI. Their workforce and management team seek to implement approaches to leadership, feedback processes, compensation and improvement based on the work of W. Edwards Deming. Eric was a co-developer of the original version of the CQI Academy and has led and updated the CQI Academy since 2012. He holds a B.S in Information Management and an M.S. in Quality Systems Management. In addition to participating in the Michigan Lean Consortium, Eric serves on the CQI Board of Directors.

Jim Manley

Jim Manley began his career on the production line for General Motors and finished his corporate career as the North American Supply Chain Director for Faurecia. He held line and staff positions Production Operations, Industrial Engineering, Quality, Finance, and Supply Chain. During his career with Delphi, Jim worked with manufacturing plants and personnel in 29 countries to implement lean systems. Jim received the Delphi Corporate Lifetime Lean Achievement Award in 2005. Jim became an adjunct faculty member at Eastern Michigan University in the School of Technology for six years, teaching undergraduate courses in manufacturing innovation and statistical process control.

Jim had the rare opportunity to study with Dr. W. Edwards Deming and learned lean “hands-on” Toyota at NUMMI during his years with General Motors. After retiring, Jim became an independent consultant working with various clients in a variety of industries, non-profits, and academic organizations. Jim was appointed the first Managing Director of the Demmer Center for Business Transformation in the Broad College of Business at Michigan State University in 2012. In that capacity, Jim taught, coached, and mentored over 60 organizations, 80 MBA students, and 150 undergraduates in various academic majors. In 2016, Jim was named the Global Director of the COS (Lean) for the Brake and Friction Division of Carlisle Corporation. In 2017, Jim was given additional responsibilities to serve on the Carlisle COS Circle of Colleagues to help refine and implements the lean vision for the Carlisle Enterprise System. In 2017, Jim was promoted to his current position as Global Director for COS.

Jim and Erva have been married for 38+ years. They have two children, two grandsons, and a very large extended family.   Jim is very active in his church and community, serving on several non-profit and local government boards. Jim and Erva enjoy walking, bicycling, and vacationing with their grandsons in northern Michigan.


Justin King

JUSTIN P. KING, J.D. CAE earned his BA in 1964 from Willamette University (Salem, Oregon) and a J.D. in 1967 from the University of Oregon School of Law. Justin served as Executive Director of the Michigan Association of School Boards for 21 years, working closely with local boards of education and individual board members and superintendents. He organized the Education Alliance of Michigan:16 CEO’s of the major education-related associations in K-12 education (including character schools) and higher education.

Mr. King also organized and served as President of the Michigan Foundation of Education Leadership, which annually sponsors The Governor’s Education Summit, chaired the National School Boards Association (NSBA) Executive Directors’ Liaison Committee, and served on the NSBA Board of Directors. He is an American Society of Association Executives Certified Association Executive (CAE), served on the Michigan Society of Association Executives Board of Directors, and was inducted into their served on the Michigan Society of Association Executives Board of Directors, and was inducted into their Hall of Fame in 2006.

Mr. King was also Chairman of the Michigan Nonprofit Association (MNA) Board from 2000-02 and served as Chairman five times on the Michigan Council of the Local Governments. He is currently Chairman of the Board of the Michigan Council on Economic Education (MCEE) and serves as President of the Education and Association Division of Global Behavior, Inc. Where he fostered the development of the All Students Must Graduate Program to decrease drop-out rates and increase student academic performance.

Frank Murdock

Frank is an industrial engineer with over thirty-five years of experience in a variety of businesses including aerospace, automotive, banking, construction, distribution, and manufacturing. Before starting FKM Consulting LLC, Frank spent 28 years at Ford Motor Company in a variety of engineering positions, working with teams throughout the U.S., in Europe, and in the Asia-Pacific region from Senior Management to the plant floor on process improvement and organizational change. Frank has also been an adjunct professor teaching quality systems and project management at Lawrence Technological University in Southfield, MI. A Senior Member of ASQ, Frank is also a member of the American Statistical Association, Systems Dynamics Society, and the Project Management Institute.

Frank first became interested in Dr. W. Edwards Deming’s ideas and methods when he attended the first 4-Day Seminar held at Ford Motor Company in 1982, shortly after the NBC White Paper was broadcast “If Japan Can…Why Can’t We.” In 1986 Frank joined the Statistical Methods Office within Ford under Bill Scherkenbach. From 1986 through 1993, Frank provided consulting support for the implementation of Dr. Deming’s principles and associated methods such as his 14 Points for Management in various areas throughout Ford Motor Company including manufacturing and assembly, Ford Credit, Ford of Europe and Ford Asia-Pacific. This included helping to continue to host Dr. Deming’s 4-Day Seminars.

Frank joined the Board of the then Capital Quality and Innovation (now Institute for Quality and Innovation) in June 2015.





Capital Quality Initiative Bylaws last Modified March 16, 2010