Insurance industry organizations benefit from Capital Quality and Innovation’s knowledge programs and resources, helping them:

  • Learn and introduce processes and tools to reduce claims processing errors and increase overall quality
  • Improve customer satisfaction
  • Develop the leadership abilities of their employees
  • Develop purposeful product, process and organizational innovation capabilities
  • Improve competitiveness and profitability

Professionals within the industry will find an extensive membership base from the mid-Michigan region’s leading insurance firms – a great place to network, learn from industry experts, and add to their personal and professional toolkits and skill sets.

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